IP Telephony

Fuzail Al Arabia Co. Ltd formerly known as Al Fuzail is brand that was formed in the year 2006 in the Kingdom of Saudi Arabia, Jeddah.

Do you remember how traditional landlines used to work? How would one stand near the landline for a call or the voice used to crack a lot? Eventually those traditional landlines got phased out and were replaced by IP Telephone Systems.

IP Telephony or Internet Protocol Telephony transmits voice, video, messages, fax etc. in the form of data packets, thus providing more flexible and economic communication methods.

Now we all rely on our mobile phones for a call, but ever wondered how does your voice reach the other end and how are you able to listen to what they are saying? It’s all done using IP Telephony where VoIP or Voice over Internet Protocol technology is used to transmit the voice signal into small data packets using an IP network.

But How Does this Happen?

Let’s understand how IP Telephony works.

1. Voice Conversion or Digitization:

The analog voice signals received over the softphone application are converted into the digital packets using codecs.

2. Data or Packet Transmission:

The digital packets are transmitted over the internet using SIP (Session Initiation Protocol), RTP (Real-Time Transport Protocol) and RTCP (Real-Time Transport Control Protocol).

3. Packet Reassembly or Receiving Voice Data:

The above digitized packets are reassembled and converted into audio notes at the recipient’s end.

4. Delivery of the Audio

After all the reassembling of packets, the receiver is able to hear the information as audio as a part of real time communication.

What are the Core Elements of IP Telephony?

While understanding the basics of how it works, we must be aware of what are the key components of this telephony.

1. VoIP (Voice over IP):

While understanding the basics of how it works, we must be aware of what are the key components of this telephony.

2. Softphones or IP Phones:

These are hardware based or software based phones which are designed to send or receive calls over an IP network.

3. IP PBX Systems (Private Branch Exchange):

It’s a cloud-based system that manages voicemail, call routing and other telephonic features within a business or an organisation

4. SIP (Session Initiation Protocol):

It’s a protocol which is used to initiate and manage the communication sessions during transmission of data packets over the internet.

5. VoIP Gateways:

These devices are responsible for connecting traditional telephone networks to IP Telephony, thus enabling the communication via traditional to modern technology.

6. Session Border Controllers (SBCs):

These provide security and manage traffic between different networks, ensuring authorized access only

What are the Strategic Advantages of Using IP Telephony?

Some of benefits of using this technology are:

1. Cost Efficiency

The extra cost of maintaining traditional landlines, separate voice and data networks, international calls can be mulled just by opting for this technology.

2. Scalability

Easily scales up and down as per the requirement of the business or the organization.

3. Flexibility

Enables the user to communicate or call from anywhere without any hassle while using various devices like IP Phones, smartphones etc.

4. Advanced Features

Latest features like call forwarding, analytics, voicemail etc can be made available without the need for addition of extra hardware.

5. Unified Communications

Easy integration of communication tools like e-mail, instant messaging, video conferencing etc .

Saudi Arabia’s Best IT Solution Provider: Al-Fuzail

This technology is used across the globe by public and private organisations for providing customer support or communication. Trust the best for making your business communication smooth.
Al-Fuzail provides the most reliable services in Saudi Arabia. While you take care of your business, we are here to take care to build a robust IT infrastructure for your business. For more information, get in touch with our experts – we’d be happy to assist you and resolve your queries.

Why choose us ?

World-Class Solutions & Services for IP Telephony

At Fuzail Al Arabia, we offer world-class IP Telephony solutions tailored to your specific needs. Our team of experts provides comprehensive services.

Unified Communications and Collaboration

Enable seamless communication and collaboration with our advanced IP telephony solutions.

Cost-Effective and Scalable

Reduce your communication costs with our IP telephony solutions.

Enhanced Mobility

Stay connected from anywhere with our mobile and remote access capabilities.

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